Job Detail

Job Summary
We are seeking a dynamic and compassionate Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your energetic approach and attention to detail will help streamline patient flow, support clinical staff, and uphold the highest standards of patient service. The ideal candidate will possess a strong foundation in medical administrative support, excellent communication skills, and familiarity with various medical specialties including dermatology, urgent care, hospital medicine, and outpatient clinics. This paid position offers an exciting opportunity to contribute to quality patient care in a fast-paced healthcare setting.

Duties

• Greet patients and visitors warmly, creating a positive first impression and guiding them through check-in procedures.
• Collect accurate patient information, verify insurance details, and update electronic health record (EHR) systems efficiently.
• Schedule appointments across multiple specialties such as dermatology, urgent care, internal medicine, geriatrics, and medical-surgical clinics.
• Assist with patient intake processes by gathering vital signs, recording medical history, and ensuring all necessary documentation is complete.
• Manage incoming calls promptly, answer inquiries about services, direct calls appropriately, and handle appointment rescheduling or cancellations.
• Prepare patients for examinations by verifying demographics, updating medical records, and explaining clinic procedures clearly.
• Support clinical staff by assisting with basic procedures such as taking vital signs or preparing patients for X-ray or other diagnostic tests when needed.
• Maintain organized records of ICD coding (International Classification of Diseases), medication administration logs, and other essential documentation for inpatient and outpatient care.
• Coordinate with hospital departments for patients requiring inpatient admission or transfer within Level I or Level II trauma centers or PICU settings.
• Ensure compliance with healthcare regulations related to patient privacy (HIPAA) and safety protocols including Basic Life Support (BLS).
• Assist with billing processes by verifying insurance coverage and processing payments or co-pays accurately.
• Keep the reception area tidy, stocked with necessary supplies, and ensure all equipment is functioning properly.

Experience
Candidates should have prior experience working in a healthcare environment such as hospital medicine, emergency medicine, outpatient clinics, or specialty practices like dermatology or internal medicine. Experience with hospital settings—particularly Level I Trauma Centers or Level II Trauma Centers—is highly valued. Familiarity with Electronic Health Record (EHR) systems is essential for managing patient data efficiently. Knowledge of medical terminology, anatomy, physiology, ICD coding standards, and medication administration procedures will enable you to support clinical teams effectively. Previous roles involving X-ray coordination or OR experience are advantageous. A background in medical-surgical units or geriatrics enhances your ability to serve diverse patient populations across outpatient and inpatient settings. Certification in Basic Life Support (BLS) is preferred to ensure preparedness for emergency situations. Join us to be part of a dedicated team committed to delivering exceptional patient care through energetic service and meticulous administrative support!

Job Type: Contract

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Experience:

• Medical Assistant: 1 year (Required)

License/Certification:

• Certified Medical Assistant (Required)
• BLS Certification (Required)

Work Location: In person